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Privacy Policy

Privacy Policy

Last updated: 03/03/2026

This Privacy Policy explains how Crunchy Plus Chicken & Pizza Bar (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit or interact with crunchydarwen.co.uk (the “Site”) or otherwise provide us with personal information. It applies to all users of our website, customers, and visitors.

1. Who We Are

Crunchy Plus Chicken & Pizza Bar
Trading as CrunchyPlus / crunchydarwen.co.uk
Contact email: crunchy776608@gmail.com
Contact phone: 01254 776608
Registered Address: 7 Railway Rd, Darwen, BB3 2RG

For privacy enquiries, questions, or to exercise your data rights, please contact us at the email above. (crunchyplus.co.uk)

 

2. What Personal Data We Collect

We collect personal information that you voluntarily provide when you:

  • Contact us through forms (name, email address, telephone, message content)

  • Place orders, request refunds or cancellations

  • Subscribe to newsletters or marketing communications (if applicable)

We may also collect information automatically when you use the Site, including:

  • Device and browser information

  • IP Address

  • Cookies and similar tracking technologies

 

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your inquiries and requests

  • To process and manage orders, refunds, and cancellations

  • To improve our website functionality and user experience

  • To communicate with you about updates, promotions, or changes to our services

  • To comply with legal obligations

We will never use your personal data in a way that is incompatible with the purpose for which it was collected.

 

4. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to:

  • Remember your preferences and improve site performance

  • Analyse how the site is used

  • Deliver personalised content

A cookie is a small file saved on your device. You can manage cookie settings through your browser. Please note that disabling cookies may affect site functionality.

 

5. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Your consent (where required)

  • To fulfil a contract with you (e.g., order processing)

  • To comply with legal obligations

  • Our legitimate business interests, such as improving services and keeping the site secure

 

6. Sharing and Disclosure of Your Data

We do not sell your personal data.

We may share your information with:

  • Service providers (e.g., website hosting, email service)

  • Law enforcement or regulatory authorities if required by law

We require third parties that process personal data on our behalf to protect it in accordance with applicable law.

 

7. Data Security

We implement “reasonable technical and organisational measures” to protect your personal data from unauthorised access, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

 

8. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described above and comply with legal obligations. After that, your data will be securely deleted or anonymised.

 

9. Your Rights under UK Data Protection Law

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Request deletion (where appropriate)

  • Object to processing or withdraw consent

  • Request restriction or portability of data

To exercise any of these rights, please contact us at crunchy776608@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will be revised. Continued use of the Site after changes means you accept the updated policy.

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